Wednesday 7 December 2011

'I can't afford a professional photographer' - are clients lying to themselves?

Over the last few days, I have had some quite interesting and poignant conversations with several fellow professional photographers. These guys are specialists within their own fields whether it be fashion, cars, PR or architectural (me) but we have all been confronted recently by potentially new clients with the same cry 'we can't afford that? or 'it's just a photo - anyone can do that!'

It got thinking about how the industry and how clients perceive us has changed over the last 20 years. Also the ways in which our images are used and utilised by our clients. I think, until about 10 years ago, we were regarded as a vital link in the chain for a client to communicate their new service or product to market but this perception seems to have been somehow eroded by the introduction of digital imaging and web2.0.

I hear the arguments about photography has now become 'easier' with acceptable technical result produced by most compact cameras but nowhere recently do I hear about  the creative input of the photographer. With the growth of the digital economy, I have seen the decline of the traditional areas where my imaging has been used - brochures, ads,  journals, data sheets etc. But this has more compensated for with the growth on-line publishing and advertising. Now it is comparatively easy to distribute and view images of new products and services.

Which leads me to the point I began with, surely since people can easily access your relevant marketing materials (websites etc) or those of your competitors, surely having the best images on-line would give you the edge over your competitor and which will hopefully enable you to win that potential enquiry. Lets face it, we have all done it, once we have 'googled' a specific requirement and looked at a couple of result sites, we have nearly always have decided on a potential supplier before even speaking to them.

So why skimp on decent images that sell your service - what is this going to say to a potential client who is considering spending £2-3million or more on a project with you (either your poor pics will say your products or services are 'crap' or I don't really care how you perceive me as I don't care myself). So when you are considering spending £500/600 on servicing your BMW/Audi etc or installing new plotted plants around the office at £1000, could this money have been better spent on how people perceive you.

As one of my colleagues put it, he had been replaced by the 16yr old daughter of the chairman of major company who had bought her a £600 camera for Xmas. The chairman then couldn't understand the negative reaction of American multi-national who viewed the resulting catalogue/website and their subsequent withdrawl of their  custom.

So please think long and hard about how you want people to perceive you before selecting/commissioning the images you want to use - it could be a very dangerous false economy if you make the wrong choice..............

Richard
www.emphasis.biz
www.richardsouthall.co.uk

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